Gangtok, May 7 (IPR): Food, Civil Supplies and Consumer Affairs Department organised a day long general awareness cum training of Fair Price Shop Owners, Panchayats and Beneficiaries or Public Distribution System here at Food Godown, Lumsey today.
The Secretary of Food, Civil Supplies and Consumer Affairs Department, Ms. Sarala Rai was present as chief guest and she was accompanied by senior officers and staffs.
Addressing the gathering, Secretary, Ms. Sarala Rai called upon Fair Price Shop (FPS) Owners to follow the guidelines while running the FPS. “Consumers are protected with adequate law under Consumer Protection Act 1986 but most of the consumers are not aware with their rights. So far only few number of cases have been reported in Consumer Forum as people are lacking with their rights and responsibilities and people should be educated and trained or their own welfare and for the general society as a whole,” said Secretary.
Secretary also stated that common people were becoming the main target of exploitation for the market due to lack of awareness, education and ignorance and further informed that now onwards beneficiaries will get grade A rice from FPS.
Earlier, Additional Controller, Shri C.K Sharma emphasized on the Consumer Protection Act 1986 which was implemented in the country to look into the issue of consumer rights.
Shri Sharma informed about various processes which have been initiated by the Department to provide justice to consumers through district, state and national forums. Sharma stated that the shop owners cannot put their own stickers and rate to make an extra profit on the commodities and if anyone found of mal practices will be booked as per law.
During the program shop owners and beneficiaries placed their problems and grievances which was clarified by the Department.
At the end the Department appealed to everyone present to make themselves more aware so as to avoid exploitations and malpractices